Byars Packaging, a hospitality and retail packaging supplier based in Geelong, provides essential packaging solutions to restaurants, cafés, and retailers. With a growing customer base, managing payments efficiently became a challenge. The business needed a secure and automated way to handle transactions while integrating seamlessly with Xero and Cin7.

The Challenge

Many of Byars Packaging’s customers paid via credit card over the phone, leading to inefficiencies, security risks, and manual data entry. Additionally, managing multiple payment terms (7, 14, and 30 days) required constant follow-ups to ensure timely payments. The team needed a reliable solution to reduce admin workload and improve cash flow.

The Solution

Byars Packaging implemented PencilPay to:

Securely Store Payment Information: Customer credit card details are encrypted and stored safely for seamless transactions.

Automate Payments: PencilPay automatically processes payments based on agreed terms, reducing manual follow-ups.

Streamline Trading Terms: The system enforces payment schedules, ensuring customers adhere to their negotiated terms.

The Results

Enhanced Payment Security: Customers trust the encrypted system, ensuring compliance and reducing risks.

Significant Time Savings: The team no longer spends hours manually processing payments or chasing overdue invoices.

Improved Cash Flow: Payments are collected on time, providing financial stability and operational efficiency.

Ready to Simplify Your Payments?

Byars Packaging transformed its payment process with PencilPay, saving time and securing transactions. Want to achieve the same for your business? Book a demo today and see how PencilPay can streamline your payments!