Bean Cartel, a leading coffee roaster in Melbourne, was struggling with late invoice payments and inconsistent billing cycles. Without a structured credit application process or supply agreements in place, customers would frequently fall out of their weekly billing schedule, leading to cash flow disruptions.
Their payment processing was also highly manual and time-consuming—every credit card transaction had to be handled individually, creating inefficiencies and administrative headaches for their team.
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The Solution
Bean Cartel implemented PencilPay’s digital contract feature to automate and streamline their supply agreements, credit applications, and ongoing payment processing. This transformation allowed them to:
✅ Digitize supply agreements – Sales staff could now onboard new customers in minutes, capturing both agreements and payment details effortlessly.
✅ Automate weekly payments – Customers were auto-billed 7 days after invoice issuance, eliminating manual payment follow-ups.
✅ Recover outstanding invoices – Using payment plans and automated collections, they successfully reduced overdue invoices, some of which had been outstanding for over 10 weeks.
The Results
The impact on Bean Cartel’s operations was immediate and measurable:
🔹 Improved cash flow – Weekly billing consistency meant a steady, predictable revenue stream.
🔹 Faster customer onboarding – New accounts could be set up seamlessly, allowing the business to scale with confidence.
🔹 Saved hours of admin time – Automation reduced the burden on sales staff and ownership, freeing up time for growth.
With PencilPay handling contracts, invoicing, and payments, Bean Cartel has cut down on manual admin, strengthened cash flow, and positioned itself for sustainable growth in the competitive coffee industry.